Designed for business travellers
Qantas Business Carbon Program
Easy to join, easy to use
Designed for business travellers
Sustainable Aviation Fuel (SAF)
Qantas action - Valuing our planet
We recognize that air travel is currently not environmentally sustainable. That’s why we are committed to taking steps, in the air and on the ground, to reduce our impact on the environment and playing our part to help enable future generations to experience the wonder of air travel. Visit our Sustainability page to learn more about our sustainability efforts.
Frequently Asked Questions
Who is Chooose™?
Chooose builds software to accelerate the transition to lower-carbon fuels and to support broader carbon initiatives. Chooose solutions foster deeper collaboration across the value chain, while ensuring alignment with industry standards. Qantas has partnered with Chooose to deliver this carbon emissions abatement service to our corporate customers, to help understand their footprint and contribute to SAF. Headquartered in Norway, Chooose has enterprise partners and employees around the world.
What is a greenhouse gas emissions footprint? What does t CO₂e mean?
A greenhouse gas emissions footprint, also informally referred to as a carbon footprint, is an estimation of the greenhouse gas (GHG) emissions that result from activities, transactions, or operations. GHG emissions trap heat in the atmosphere, and they include carbon dioxide, methane, nitrous oxide, and fluorinated gasses. The provides guidance on how corporations should quantify and report on emissions. The GHG Protocol distinguishes between three different categories of emissions:
- Scope 1 emissions are from sources that are directly owned or operated by a company. These include emissions from manufacturing goods, combustion of fuels by company-owned vehicles – e.g., an airline burning fuel when it flies its aircraft
- Scope 2 emissions are from energy produced elsewhere and purchased to directly operate a company’s business. These include emissions from the purchase of electricity, steam, heating, and cooling
- Scope 3 emissions are from activities associated with a company’s operations that are not directly owned by the company. In many industries, Scope 3 emissions account for the largest portion of a company’s greenhouse gas footprint. These include emissions associated with a company’s supply chains, business travel, employee commuting, leased assets, transportation, distribution, etc.
- When you see emission estimations within this program they are measured in metric tonnes of carbon dioxide equivalents (t CO₂e). The CO₂e stands for "carbon dioxide equivalents" and it is a unit of measurement that normalises emissions from various greenhouse gasses on the basis of their global-warming potential (GWP) by converting amounts of other GHG to the equivalent amount of carbon dioxide with the same global warming potential (). This means that when you see an emissions estimate measured in tCO₂e, it is inclusive of the global warming impact generated by emissions other than just carbon dioxide. This is important, because flying produces not only carbon emissions, but also methane (CH₄) and nitrous oxide (N₂O), for example.
How are emissions estimated?
Emission estimations follow the to calculate the estimated greenhouse emissions associated with a passenger's flying on a particular flight. The RP 1726 calculation methodology takes into account multiple parameters including fuel consumption, seat configuration, cabin class, aircraft type, and historical load factors from more than 400 airlines. The default CORSIA emissions factor is applied to Qantas flight data to estimate emissions. The precision of the emissions calculation can vary based on the input data. You can learn more about these parameters and the calculation methodology . These emissions estimates are provided for informative purposes only, and they do not reflect the actual emissions associated with your flight(s).
What happens when I contribute to SAF?
When you purchase SAF scope 3 emissions abatement service through the platform, you will receive the environmental benefit (scope 3 emissions reduction) of Qantas’ SAF use, even if the physical fuel may not be used on your specific flight. This system exists because SAF currently makes up less than 1% of global jet fuel supply and isn't available at all airports. The aviation industry uses a "book and claim" system to connect SAF's environmental benefits with customers who want to “reduce” their travel emissions, regardless of where the physical fuel is actually used. The process works by separating the environmental benefit from the physical fuel itself. Qantas uses the physical SAF somewhere across our network, and you purchase the emissions reductions associated with that SAF use. This creates a documented chain showing SAF was produced and used for your benefit, even if not on your specific aircraft. Your contribution helps cover the incremental cost of acquiring SAF, which is currently more expensive than conventional fuel, and demonstrates market demand. This financial support is crucial for scaling SAF production and eventually making it cost-competitive with conventional jet fuel. By contributing to Sustainable Aviation Fuel, you're directly funding the transition to more sustainable aviation fuel and reducing the carbon footprint of your business travel.
How much SAF does Qantas use?
The use of sustainable aviation fuel (SAF) is one of the central levers to achieving our net zero by 2050 target. With long-haul routes accounting for the majority of the Group's emissions profile, SAF is currently the only viable technology/decarbonisation option available for Qantas' long-haul flights. Currently, SAF comprises 0.2% of our fuel use and is being accessed by Qantas for our Heathrow flights. Our target is for 10% of our fuel use to come from SAF by 2030 (around 600 ML of unblended SAF a year) and approximately 60% by 2050. The use of SAF is currently modest but in line with current industry production outputs, and is increasing globally - particularly in Europe, the UK, and the US - as governments and industry work together to find ways to reduce the environmental impact of the aviation sector. We need to help foster this type of collaboration in Australia.
How accurate are the emissions reports?
The reports are prepared by Chooose for the purpose of providing you with a snapshot of your air travel emissions with Qantas. No representation or warranty is made by Chooose or Qantas regarding the accuracy, completeness or reliability of the information in these reports, and we recommend you do not rely on the information included to fulfill any of your legal or reporting obligations.
What customer data / information do Qantas and Chooose collect and share with each other?
The platformon which the Qantas Business Carbon Program is run, as well as the services being offered under the Program, are provided by Chooose. Qantas shares necessary customer data with Chooose, using secure links, to enable Chooose to provide its services to customers under this program. The data shared includes your company name, your company’s primary contact person’s name and email address, your username and email address, in addition to de-personalised flight information, used for emission calculation and reporting purposes. Qantas will have access to information about customers’ transactions, but not customers’ credit card or other payment details, as the transactions are between Chooose and the customers.
